Privacy Policy for Lux Massage & Spa


Effective Date: 7-3-2022

Website: https://www.luxmassagepetaluma.com


Business Name: Lux Massage & Spa


1. Introduction


Lux Massage & Spa (“we,” “our,” or “us”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, book an appointment, contact us, or receive SMS/text messages from us.


By using our website or services, you agree to the terms in this Privacy Policy.


2. Information We Collect


We may collect the following information:


Personal Information


Name


Email address


Phone number


Billing information


Appointment history and preferences


Automatically Collected Information


When you visit our website, we may automatically collect:


IP address


Browser type


Device information


Pages visited


Cookies and tracking data


SMS/Text Messaging Information


If you opt in to receive SMS reminders or promotions, we collect:


Your phone number


Message delivery data (timestamps, delivery status)


3. How We Use Your Information


We may use your information to:


Service & Appointment Management


Schedule and manage appointments


Send appointment reminders


Communicate updates or changes to your booking


Marketing & Communications


Send promotional offers or announcements (only if you opt in)


Send SMS reminders and marketing messages


Business Operations


Improve our website experience


Analyze site traffic using tools like Google Analytics


Process payments securely


4. SMS/Text Messaging Policy (TCR Required)


By providing your mobile number, you consent to receive SMS messages from Lux Massage & Spa, including:


Appointment confirmations


Appointment reminders


Service updates


Promotional or marketing messages (if you opt in)


Your Rights


Reply STOP to cancel SMS messages at any time


Reply HELP for help


Message and data rates may apply


Message frequency may vary


We do not sell or share your phone number for third-party marketing.


5. How We Share Your Information


We may share your information with trusted providers only as needed to run our business:


Service Providers


Boulevard (booking & scheduling platform)


Payment processors


SMS delivery providers


Analytics tools (such as Google Analytics)


These partners may only use your information to provide services to Lux Massage & Spa.


We do not sell personal information to third parties.


6. Cookies & Tracking Technologies


We use cookies and analytics tools (including Google Analytics) to:


Understand how visitors use our site


Improve website performance


Track marketing effectiveness


You may disable cookies in your browser settings.


7. Your Rights & Choices


You may:


Opt out of marketing emails or texts


Request access to your data


Request correction or deletion of your data


Disable cookie tracking


To make a request, contact us at:

📧 info@luxmassagepetaluma.com

📞 707-696-7068


8. Data Security


We use industry-standard security measures to protect your personal information.

However, no online platform can guarantee 100% security.


9. Children’s Privacy


Our services are not intended for individuals under the age of 18.


10. Updates to This Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


11. Contact Us


If you have questions about this Privacy Policy or your data:


Lux Massage & Spa

🌐 https://www.luxmassagepetaluma.com


📧 info@luxmassagepetaluma.com

📞 707-696-7068