Privacy Policy for Lux Massage & Spa
Effective Date: 7-3-2022
Website: https://www.luxmassagepetaluma.com
Business Name: Lux Massage & Spa
1. Introduction
Lux Massage & Spa (“we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, book an appointment, contact us, or receive SMS/text messages from us.
By using our website or services, you agree to the terms in this Privacy Policy.
2. Information We Collect
We may collect the following information:
Personal Information
Name
Email address
Phone number
Billing information
Appointment history and preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Cookies and tracking data
SMS/Text Messaging Information
If you opt in to receive SMS reminders or promotions, we collect:
Your phone number
Message delivery data (timestamps, delivery status)
3. How We Use Your Information
We may use your information to:
Service & Appointment Management
Schedule and manage appointments
Send appointment reminders
Communicate updates or changes to your booking
Marketing & Communications
Send promotional offers or announcements (only if you opt in)
Send SMS reminders and marketing messages
Business Operations
Improve our website experience
Analyze site traffic using tools like Google Analytics
Process payments securely
4. SMS/Text Messaging Policy (TCR Required)
By providing your mobile number, you consent to receive SMS messages from Lux Massage & Spa, including:
Appointment confirmations
Appointment reminders
Service updates
Promotional or marketing messages (if you opt in)
Your Rights
Reply STOP to cancel SMS messages at any time
Reply HELP for help
Message and data rates may apply
Message frequency may vary
We do not sell or share your phone number for third-party marketing.
5. How We Share Your Information
We may share your information with trusted providers only as needed to run our business:
Service Providers
Boulevard (booking & scheduling platform)
Payment processors
SMS delivery providers
Analytics tools (such as Google Analytics)
These partners may only use your information to provide services to Lux Massage & Spa.
We do not sell personal information to third parties.
6. Cookies & Tracking Technologies
We use cookies and analytics tools (including Google Analytics) to:
Understand how visitors use our site
Improve website performance
Track marketing effectiveness
You may disable cookies in your browser settings.
7. Your Rights & Choices
You may:
Opt out of marketing emails or texts
Request access to your data
Request correction or deletion of your data
Disable cookie tracking
To make a request, contact us at:
📧 info@luxmassagepetaluma.com
📞 707-696-7068
8. Data Security
We use industry-standard security measures to protect your personal information.
However, no online platform can guarantee 100% security.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or your data:
Lux Massage & Spa
🌐 https://www.luxmassagepetaluma.com
📧 info@luxmassagepetaluma.com
📞 707-696-7068